FAQ | QC Shades

Q: What payment methods do you accept at QC Shades?

A: At QC Shades, we strive to make your shopping experience as convenient and seamless as possible. That's why we accept a variety of payment methods to suit your needs. You can complete your purchase using all major Credit/Debit cards, PayPal, Apple Pay, or Klarna. Whether you prefer to pay upfront or utilize financing options, we've got you covered. Thank you for choosing QC Shades, and keep an eye out for more hot items coming your way!
Q: Can gifts cards be purchased?

A: Yes, they are provided by a third-party vendor.
Q: How should I clean and maintain my QC Shades sunglasses to ensure their longevity?

A: To properly clean and maintain your QC Shades sunglasses, follow these steps to ensure they stay in excellent condition. First, use mild soap and water to gently wash the lenses and frames. Avoid using any harsh chemicals or abrasive materials that could potentially damage the lenses. After washing, pat the lenses dry with a soft cotton cloth to remove any remaining moisture. Finally, use a buffing cloth to gently buff the lenses, which will help remove any streaks or smudges, leaving them clear and polished. Proper care and maintenance will enhance the lifespan of your QC Shades and keep them looking their best. Thank you for choosing QC Shades, and keep an eye out for more hot items from our online store!
Q: What is the return policy for QC Shades products?

A: Thank you for shopping with QC Shades! We want you to be completely satisfied with your purchase. If for any reason you need to return a product, you have 10 days to ship it back to us. Make sure to include the return slip stating the reason for the return. Please send your returns to: 2525 Cabot Drive, suite 235. Lisle, IL 60532 Once we receive the product, we will notify you and issue a refund. Please note that the shipping cost will not be included in the refund. We appreciate your understanding and look forward to providing you with more hot items in the future!
Q: How can I adjust the fit of my QC Shades sunglasses if they feel too tight or too loose?

A: At QC Shades, we understand that a perfect fit is crucial for comfort and style. If your QC Shades sunglasses feel too tight or too loose, you can easily adjust them at home. Simply apply a warm cloth to the arms of the sunglasses for a few minutes. This will gently heat the material, making it more pliable. Once the arms are warmed up, carefully shape the frames according to your face shape for the best fit. Remember to handle the frames with care to avoid any damage. Thank you for choosing QC Shades!
Q: How can I track my purchase from QC Shades, and what should I do if I'm unable to track it?

To track your purchase from QC Shades, you will receive a tracking number via email once your order has been dispatched. You can use this tracking number on our shipping partner's website to monitor the status of your delivery. If you encounter any issues or are unable to track your purchase, please email us at jeffbea@qcshades.com. Our team will promptly assist you in resolving the issue. Thank you for shopping with QC Shades, and keep an eye out for more hot items in our store!
Q: What is QC Shades' return policy for purchased items with a gift card?

A: At QC Shades, we value your satisfaction and want you to love your accessories! Yes, you can return the purchased item(s) if you're not completely happy with them. However, instead of a refund, we will provide you with a store coupon equivalent to the purchased amount, excluding the shipping costs. This store coupon can be used to purchase any other hot items from our online store. We hope this ensures you have a fantastic shopping experience with us. Thank you for choosing QC Shades!